Shipping policy
Currently, delivery is available in Japan, the U.S., and France. We plan to expand the delivery area in the future.
●Shipping of Products
We process your order within 24 hours and will ship within 2-3 working days.We will send the item via Japan Post EMS or small packet mail.
Shipping costs are determined by the destination, type of product and number of items.
However, it will take 7 business days from order to shipment for Kumiko products.
Estimated shipping charges
United States ... 3900 yen to 7900 yen
*Japanese yen will be converted to US dollars at checkout.
Items usually arrive about one week after shipping.
France ... 3150 yen to 6700 yen
*Japanese yen will be converted to euros at checkout.
Items usually arrive about one week after shipping.
China ... 1450 yen to 3400 yen
*Japanese yen will be converted to Chinese yuan at the time of payment.
Items usually arrive within a few days of shipping.
Japan
Yu-Pack etc. 1500 yen
Additionally, our shop's products can be shipped to Australia, Canada, and the UK.
Smartphone stands can also be shipped to Korea and New Zealand.
The delivery of ordered products may be delayed and take longer than ordinarily expected due to a natural disaster, war, incident, accident, etc., or depending on the status of customs inspection, etc.
If the price of an item exceeds 200,000 yen, it will be delivered in installments. We will pay for any shortfall in shipping costs associated with the divided delivery.
●Payment
The amount payable for the purchase of a product is the total of the price of such product and the shipping charges therefor. Depending on the country or area to which the ordered product is shipped, customs duties, etc. (import tax, value-added tax, customs fees, etc.) may need to be paid separately. In such case, the user must bear such customs duties, etc. We accept major credit cards (Visa, MasterCard and American Express) , Paypal, Apple Pay and Google Pay as payment. If a dispute arises between a user and the user’s credit card company or clearing agency, such dispute will be resolved between the relevant parties, and we will not assume any liability therefore.